Terms of Service

Terms of Service in dotsi

As part of the services provided by us, right and duties described below, both on our part and that of our customers. Please read them carefully; requisition of any servicees implies full acceptance of these terms.

  1. Responsability

    The dotsi not be liable for any kind of information housed on their servers.

  2. Content

    Any site offensive will be rejected by dotsi. It is forbidden the use of programs or files that may be considered exploits, cracks, downloads heavy nukers, flooders, game servers, shoutcasts, socks, or constitutes misuse of our services and / or servers. It is not allowed to run any program, script or software in the background in share hosting accounts, and only allowed to place PHP scripts in crontab. Not allowed on shared hosting accounts, housing-related content tournaments or competitions without the prior consent of dotsi. The disregard of these rules may result in the immediate termination of the hosting account without compensation or refund .

  3. Backups ("Backups")

    The dotsidoes not perform backups of the services provided to its customers, the customer must make the backups it ddeems necessary through a service avaiable in the Control Panel of your hosting account, or manually on the other(s) through(s) up account for the shell. Thedotsi well advised to always have a backup of your files, and can't be held responsible for any loss of information.

  4. Spam

    The servers of dotsi may under no circunstances be involved in sending bulk emails and/or unsolicited that may be considered spam

  5. Improper use

    The customer should fully respect the general rules accepted in the Internet.Shouldn't copy software or other material protected by copyright, attempting to violate the security of any user or computer, or perform other actions that may cause embarrassment.The account owned by customer shall not share access to your account for purposes unrelated to the legitimate development of your website.Provided space in service shared hosting is intended solety for the accommodation of websites and their content, necessary for it's proper functioning.Any shared hosting account that consumes resources above normal, affecting the proper functioning of the server and / or network, will be suspended and annulled.Alternatively, the customer can migrate to a dedicated hosting plan(VPS or dedicated server).

  6. Pronography and Pedophilia

    The dotsi not authorizes on their servers the presence of pornographic content, pedophile or suggestive themes of these or other equivalent. Both materials housed as links pointing to places where these topics are strictly prohibited.

  7. Validity of information

    The customer guarantees that all data and information provided by you is true. Thedotsi is not in any way responsible for the data and information provided by customer in their webpages.

  8. Abuses

    To report abuses relating to our services and / or servers please use the e-mail mail (at) dotsi.pt. Help us keeping a good Internet !

  9. Right of Admission

    The dotsi reserves the right to refuse or cancel the provision of any service or renewal, absolving itself of justification in your final decision.If the service is canceled after account activation, customer will be refunded the remainder of the period paid for the account in question.

  10. Privacy Policy

    The dotsi has as main concern to privacy and data protection of all their customers. All data that customers provide to dotsi intended solely and exclusively to issues related to their services and are only used by the company. At any moment the dotsi provide such data to third parties, except when requested under lawful orders. The privacy policy dotsi fits well in the situations provided by applicable law.

  11. Payments

    The customer has until 3 business days after the date of activation of the account to make the payment for the service you have requested. After this time, the customer will no longer have access to his files, and after 5 days the account will be permanently deleted. The customer must ensure thay payment is delivered to dotsi, not responsible for this bank transfers for loss or incorrect payment via money order, check or other method.

  12. Refunds

    Any of payments made during the service subscription is refundable, unless duly noted. In case of prolonged service failures without any justification and / or notice, the customer will be compensated for services rendered by dotsi.

  13. Cancellation of services

    The dotsi will suspend the customer service whenever it fails to meet fully the rules described in the presentTerms of Service. In most cases, the customer will have 3 business days to resolve the situation. After this time, finding the situation still unresolved, the account will be deleted.If the account in question are directly or indirectly impair the proper functioning of our services, this may be suspended immediately, the customer is notified by dotsi.

  14. Downtime

    The dotsi reserves the right to discontinue their services as long as necessary, advising the client previously,for maintenance and/or other interventions they deem essential.

  15. Complaints

    Any such claims or complaints should be addressed to mail (at) dotsi.pt.

  16. Copyright

    All customers should know what are copyright and of copy, for your protection and safety of their work and also the work of others Click here to open a website which explains this issue in detail.

  17. Dedicated Servers/Hybrids/VPS

    • a) Under the penalty of deactivation of reported services are not allowed GameServers or Voice Servers. With the violation of this provision, the service will be immediately suspended without right to any refund or compensation. If you wish to host GameServers or Voice Servers on dedicated or virtual servers (VPS), we recommend consulting our partner Dotplay.pt.

    • b) Under the penalty of deactivation of services marked, are not allowed to change IPs assigned after the service activation. With the violation of this provision, the service will be immediately suspended without right to any refund or compensation. If you wish to change the IP of your service should previously contact us.

  18. Changes

    The dotsi reserves the right to change these Terms of Service, your products, services and respective tariffs/price lists, whenever deemed necessary without prior notice.